qt77 Privacy Policy – Our Commitment to Protecting Your Information

Privacy Policy Introduction

Qt77 ("we", "us") is a trusted online gaming and betting platform in Bangladesh. Protecting your personal information is a top priority for us. This Privacy Policy explains how qt77 collects, stores, uses, and shares your data when necessary.

This policy is part of our Terms & Conditions should be read together. Both documents combined form the complete legal basis of the relationship between qt77 and you.

What Information Is Collected

We collect both the information you provide on the qt77 platform and the data automatically generated during your use of it.

Directly Provided Information

• Name, email address, and mobile number (collected at registration).
• Date of birth and national ID information (for KYC verification).
• Residential address (for address verification).
• Payment information (bank account or mobile banking number).
• Information provided during interactions with the support team.

Automatically Collected Information

• IP address and device type.
• Browser type and operating system.
• Game history and betting activity.
• Login time and session duration.
• Information collected through cookies and similar tracking technologies.

How Your Information Is Used

Qt77 uses your information only for specific, defined purposes. We believe in collecting only the data that is strictly necessary.

• To create, manage, and secure your account.
• To process deposits, withdrawals, and transactions.
• To comply with KYC verification and anti-money laundering regulations.
• To provide customer service and support.
• For responsible gaming monitoring and user protection.
• To inform you of relevant bonuses and promotions (with your consent).
• To detect and prevent fraud.
• To improve platform performance.

Data Sharing Policy

Qt77 never sells your personal information. However, limited data may be shared in certain specific circumstances.

Who May It Be Shared With?

• Payment Processors: Necessary information is shared with payment gateway providers to process deposits and withdrawals.
• KYC Service Provider: With authorized third-party agencies for identity verification.
• Legal Authorities: In response to a court order or valid legal request.
• Fraud Prevention Agency: To identify and flag suspicious activity.

Data Protection Methods

Qt77 follows the highest industry standards to protect your information. Multiple layers of security keep your data safe at all times.

• 256-bit TLS 1.3 Encryption: All data transfers are secured with banking-grade encryption.
• Password Hashing: Your password is never stored in plain text.
• Two-Factor Authentication (2FA): An additional layer of security at login.
• Firewall & DDoS Protection: Maximum measures in place to prevent cyberattacks.
• Regular Security Audits: Regular audits conducted by third-party security experts.
• Data Backup Every Minute: There is no risk of data loss.
• Restricted Staff Access: Only authorized personnel can access sensitive information.

Cookie Policy

The qt77 platform uses cookies and similar technologies to improve its services and personalize your experience.

You can disable optional cookies through your browser settings. However, disabling essential cookies may affect the platform's functionality.

Your Rights Under GDPR

Under GDPR and international data protection laws, you have certain important rights. qt77 fully respects and upholds all of these rights.

Child Protection Policy

Qt77 strictly enforces that this platform is for users aged 18 and above only.

• We do not knowingly collect any information from individuals under the age of 18.
• Any account found to belong to a minor will be closed immediately.
• Any information found to belong to a minor is securely deleted.

Data Retention Period

Qt77 does not retain data beyond what is necessary. Different retention periods apply depending on the type of information.

• Account Information: For the duration your account is active and 5 years after closure (as required by law).
• Transaction Records: Up to 7 years (as required by financial regulations).
• Gaming History: 2 years after account closure.
• Support Records: 3 years after last contact.
• Log Files: 90 days.

Policy Updates

Qt77 may update this Privacy Policy at any time. You will be notified of significant changes via email or a notification on the platform.

• The date of any change will be noted in the "Last Updated" date at the top of the page.
• Continued use of the platform after a new policy takes effect will be considered your acceptance of the updated policy.
• For major changes, at least 30 days' notice will be provided.

Contact & Complaints

If you have any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please get in touch with us.

• Live Chat: Chat with us in Bengali, 24/7.
• Email: [email protected]
• Response Time: Typically 24 hours; up to 30 days for complex cases.